Shipping Policy

We generally ship items on Mondays and Thursdays. Please note that shipping may be delayed on Sundays, holidays and other holidays.

Shipping in Japan

Orders of 4,000 yen (including tax) or more per shipment will be shipped for free.

click-post
Flat rate of 198 yen (tax included) in Japan
It will be delivered to the customer's mailbox. Delivery date and time cannot be specified.
Tracking service is available (you can check the status of your shipment until delivery)

Kuroneko Yamato
For items over 3cm in thickness and 1kg in size, Kuroneko Delivery Service Compact will be used for items under 25x20x5cm.
Larger items will be delivered by Kuroneko Yamato Delivery Service.

International shipping charges

Currently we are shipping only by EMS due to the pandemic.

Areas supported

Zone	Country / Region
Zone I (China, South Korea, Taiwan)	China, South Korea, Taiwan
Zone II (Asia excluding China, Korea and Taiwan)	Hong Kong, Macau, Malaysia, Vietnam, Philippines, Bhutan (some areas only), Thailand, Singapore, Cambodia, Indonesia, India
Zone III (Oceania)	Australia, New Zealand
Zone III (North America excluding the United States of America)	Canada, Mexico
Zone III (Middle East)	Turkey , Israel (some areas only)
Zone III （Europe）	Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Estonia, Croatia, Slovakia, Slovenia, Serbia, Czech Republic, Bulgaria, Latvia, Lithuania, Luxemburg, Romania
Zone IV (U.S.)	U.S. Guam, Saipan, Puerto Rico and the U.S. Virgin Islands, and U.S. military bases (APO, FPO, DPO) whose last three digits of the zip code begin with 090-098, 962-966, and 340 are excluded.
Zone V Latin America (excluding Mexico)	Brazil, Uruguay, Ecuador, Colombia, Chile, Paraguay, Venezuela, Peru

*Only U.S.A. destinations include overseas territories

Rates

	Zone I	Zone II	Zone III	Zone IV	Zone V
Up to 500g	1450 yen	1900 yen	3150 yen	3900 yem	3600 yen
Up to 600g	1600 yen	2150 yen	3400 yen	4180 yen	3900 yen
Up to 700g	1750 yen	2400 yen	3650 yen	4460 yen	4200 yen
Up to 800g	1900 yen	2650 yen	3900 yen	4740 yen	4500 yen
Up to 900g	2050 yen	2900 yen	4150 yen	5020 yen	4800 yen
Up to 1.0kg	2200 yen	3150 yen	4400 yen	5300 yen	5100 yen
Up to 1.25kg	2500 yen	3500 yen	5000 yen	5990 yen	5850 yen
Up to 1.5kg	2800 yen	3850 yen	5550 yen	6600 yen	6600 yen
p to 1.75kg	3100 yen	4200 yen	6150 yen	7290 yen	7350 yen
Up to 2.0kg	3400 yen	4550 yen	6700 yen	7900 yen	8100 yen

About Gifts

Please note that we do not accept "gift wrapping".