Shipping Policy

We generally ship items on Mondays and Thursdays. Please note that shipping may be delayed on Sundays, holidays and other holidays.

Shipping in Japan

Orders of 4,000 yen (including tax) or more per shipment will be shipped for free.

Flat rate of 198 yen (tax included) in Japan
It will be delivered to the customer's mailbox. Delivery date and time cannot be specified.
Tracking service is available (you can check the status of your shipment until delivery)

Kuroneko Yamato
For items over 3cm in thickness and 1kg in size, Kuroneko Delivery Service Compact will be used for items under 25x20x5cm.
Larger items will be delivered by Kuroneko Yamato Delivery Service.

International shipping charges

Currently we are shipping only by EMS due to the pandemic.

Areas supported

Zone Country / Region

Zone I

(China, South Korea, Taiwan)
China, South Korea, Taiwan
Zone II
(Asia excluding China, Korea and Taiwan)

Hong Kong, Macau, Malaysia, Vietnam, Philippines, Bhutan (some areas only), Thailand, Singapore, Cambodia, Indonesia, India

Zone III
Australia, New Zealand
Zone III
(North America excluding the United States of America)
Canada, Mexico
Zone III
(Middle East)

Turkey , Israel (some areas only)

Zone III

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Estonia, Croatia, Slovakia, Slovenia, Serbia, Czech Republic, Bulgaria, Latvia, Lithuania, Luxemburg, Romania

Zone IV
Guam, Saipan, Puerto Rico and the U.S. Virgin Islands, and U.S. military bases (APO, FPO, DPO) whose last three digits of the zip code begin with 090-098, 962-966, and 340 are excluded.
Zone V
Latin America (excluding Mexico)
Brazil, Uruguay, Ecuador, Colombia, Chile, Paraguay, Venezuela, Peru

*Only U.S.A. destinations include overseas territories


Zone I Zone II Zone III Zone IV Zone V
Up to 500g 1450 yen 1900 yen 3150 yen 3900 yem 3600 yen
Up to 600g 1600 yen 2150 yen 3400 yen 4180 yen 3900 yen
Up to 700g 1750 yen 2400 yen 3650 yen 4460 yen 4200 yen
Up to 800g 1900 yen 2650 yen 3900 yen 4740 yen 4500 yen
Up to 900g 2050 yen 2900 yen 4150 yen 5020 yen 4800 yen
Up to 1.0kg 2200 yen 3150 yen 4400 yen 5300 yen 5100 yen
Up to 1.25kg 2500 yen 3500 yen 5000 yen 5990 yen 5850 yen
Up to 1.5kg 2800 yen 3850 yen 5550 yen 6600 yen 6600 yen
p to 1.75kg 3100 yen 4200 yen 6150 yen 7290 yen 7350 yen
Up to 2.0kg 3400 yen 4550 yen 6700 yen 7900 yen 8100 yen

About Gifts

Please note that we do not accept "gift wrapping".